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Top 10 Community Software Companies - 2022

This year brought in-person meetings and social gatherings like summits and conferences to a total standstill. As a result, virtual engagement got its moment in the sun. It paved the way for a strong surge in virtual engagement, which also found its way to online communities.

One of the major, oft-touted benefits of open source software is the diverse, large, and ever ready army of developers contributing to the project. This can be an incredibly powerful argument when demonstrating the value of open source to a corporation. However, the larger the community and the bigger the pool of contributors the more opportunity there exists for problems or potential security risks.

This is a very real concern. When a community grows there are more developers contributing code to the project. As more developers contribute code and their solutions to problems there is a very real need to establish some guidelines for all contributors to follow. Establishing a standard for code submissions, requiring acceptance of a common license, and implementing peer review are three ways in which good open source projects help to mitigate the risk of problematic code.

Open source projects should always have a software license of some kind. This defines the distribution policies and the methods in which others can use the software. An important step to consider when allowing developers to contribute code is the license which should be applied to the proposed code. It is important because developers must be aware and in agreement with the license type chosen by the project. Some open source projects request a signature to acknowledge the license type of any code submitted.

There will always be pain points in open source and no community is perfect. However, the argument that open source communities are somehow less ideal than a closed source corporation is simply untrue. The list above is just a small sample of how each potentially perceived risk of open source can be mitigated and resolved.

We present to you, “Top 10 Community Software Providers – 2022.”

    Top Community Software Companies

    Graduway provides a virtual community building and enablement platform that support the entire virtual community lifecycle for nonprofits, schools, colleges, and universities to recruit and mentor students, engage alumni and volunteers, and cultivate donors at scale. In addition to partnerships with over 2000 educational institutions, the company extends its solutions to other nonprofits and healthcare organizations worldwide. The company offers tools that prompt connections between an organization's team and communities and help users scale networking efforts. Also, its fundraising enablement tool, Gravyty, leverages AI/Machine Learning to help frontline fundraisers manage the overall fundraising workflow like creating tailored emails for donors and prospects, personalized stewardship, automation of donor activities, and qualification optimization ... read full profile
    Be it a business community or a peer-support community in a nonprofit space, On The Dot creates an environment for users to connect on a deeper level. Be it a business or membership community or a peer-support community in a nonprofit space, On The Dot creates an environment for users to connect on a deeper level. They believe in a very high-touch process when onboarding new customers, as they understand that each community needs to feel highly customized, unique and special. The On The Dot team uses its deep expertise in community building to work alongside their customers to create a community that is engaged and poised to scale. ... read full profile
    Schlesinger Group has uniquely positioned itself to cater to the diverse needs of people in product development, marketing, and advertising stack. They provide a pathway to user insights with a large ecosystem of quantitative and qualitative products, including ‘Methodify’ and ‘Qual Board.' Their solutions are designed to help researchers and non-researchers alike. ... read full profile
    Crowdstack is an independent space for group to gather and communicate. Set up in 30 seconds, and start with the free option, unlimited members. Community features include content feeds organized by channels, direct messaging, moderation tools, member management/directory, automation rules, gamification, premium memberships, and permissions by role. ... read full profile
    Higher Logic is an industry leader in cloud-based engagement platforms. Their data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, They help to track and manage interactions along each stage of the digital customer experience. ... read full profile
    inSided improve retention, customer growth and advocacy with the all-in-one customer success engagement platform. Their central platform for engagement amongst customers in different categories, user-groups. Promote events, news and back it with advanced gamification. Built specifically for B2B SaaS businesses. ... read full profile
    Invision Community has been an innovative leader in the community software market. From message boards to ecommerce software and everything in between. Invision Community's built in theme customisation, monetization and social media promotion tools allow to increase brand loyalty, facilitate brand discussion and connect with customers on a platform control. ... read full profile
    Khoros is a global leader in digital-first customer engagement software. They build enterprise software for digital customer service, online brand communities, and social media management — differentiated by award-winning services with 20+ years of experience. Over 2,000 brands, including 52 of the Interbrand 100 companies, use Khoros to create customers for life. Khoros has over 10 industry awards from TrustRadius, Stevie Awards, G2, and more. ... read full profile
    Maru Group helps clients to make informed decisions in real-time by combining proprietorial software, deep industry experience, unique IP in System 1 apps and access to the best minds in research across a number of geographies. Their flexible service model means their clients can choose to self-serve in this platform directly to create, launch and analyze projects; or choose to utilize knowledgeable support from insights experts. ... read full profile
    Their “North Star” is to bring purpose and belonging to a world in need of connection. They want to unlock the power of productive communities to transform organizations for good. focus on outcomes. With a team of experts, and a deep focus on industries and use cases, they are partner in community-led transformation. ... read full profile